Each product includes a size guide. If you’re unsure, feel free to message us—we’ll help you choose the perfect fit.

Question 1

1. What are your delivery charges?

Accepted Answer

We charge:Inside Dhaka: ৳80Anywhere in Bangladesh: ৳150

Question 2

2. How long does delivery take?

Accepted Answer

Inside Dhaka: 1–2 daysOutside Dhaka: 2–4 daysDelivery time may vary during sales or public holidays.

Question 3

3. Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes, we offer Cash on Delivery all over Bangladesh for your convenience.

Question 4

4. Can I check the product before payment?

Accepted Answer

Currently, we do not offer an open parcel policy. However, we ensure strict quality checks before dispatch.

Question 5

5. What is your return or exchange policy?

Accepted Answer

We offer easy exchange within 3 days of delivery if:The product is damagedWrong item was deliveredSize issues (if applicable)

Question 6

6. How can I request a return or exchange?

Accepted Answer

Simply contact us via:Facebook inboxWhatsApp or phoneProvide your order ID and issue details.

Question 7

7. Are your product colors exactly the same as pictures?

Accepted Answer

We try to maintain accurate colors, but slight variations may occur due to lighting and screen settings.

Question 8

8. Do you restock sold-out items?

Accepted Answer

Some popular items may be restocked. Follow our social pages or check the website regularly for updates.

Question 9

9. How do I choose the right size?

Accepted Answer

Each product includes a size guide. If you&#8217;re unsure, feel free to message us—we’ll help you choose the perfect fit.

Question 10

10. Is my personal information safe?

Accepted Answer

Yes, your data is completely secure. We respect your privacy and do not share your information with third parties.

Call us: 01741485285

Frequently Asked Questions